Privacy Policy

1. Information We Collect

We may collect and process the following types of information: 

1.1 Information You Provide to Us 

• Personal Identifiable Information (PII): Name, email address, and any other details provided during registration, form submission, or communication. 
• Payment Details: If applicable, credit/debit card information or other billing data. 

1.2 Automatically Collected Information 

• Device Information: IP address, browser type, and operating system.
• Usage Data: Pages visited, time spent on the website, and referral source.
• Cookies and Tracking Technologies: To improve user experience and analyze web traffic.  

2. How We Use Your Information

We use your data to: 

• Provide and improve our services. 
• Communicate updates, promotions, or support responses. 
• Comply with legal and regulatory requirements. 

3. Disclosure of Your Information

We may share your information with: 

• Service Providers: Third-party companies that assist in service delivery. 
• Legal Authorities: When required by law or to protect rights and safety.
• Business Partners: For co-branded promotions or collaborations, with your consent. 

4. Security of Your Information

We implement industry-standard measures to protect your data. However, no method of transmission over the internet is 100% secure. Please take precautions when sharing sensitive information. 

5. Your Data Rights

Depending on your location, you may have the following rights: 

• Access to the data we hold about you. 
• Request correction or deletion of your personal information. 
• Restrict or object to data processing. 
• Portability of your data to another service provider. 

To exercise your rights, please contact us at privacy@cittabase.com 

6. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices. Please review their policies before providing personal data.

7. Analytics

We may engage third-party service providers to monitor and analyze the usage of our service. One such provider is Google Analytics, a web analytics service by Google that tracks and reports website traffic. The data collected by Google Analytics is used to monitor website activity and may be shared with other Google services. Google may also use this data to personalize ads within its advertising network. To prevent your website activity from being shared with Google Analytics, you can install the Google Analytics Opt-out Browser Add-on, which blocks the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from transmitting information. For further details on Google’s privacy practices, please visit their Privacy & Terms page: https://policies.google.com/privacy?hl=en

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically. 

9. Data Retention 

We store the personal data we collect about you for as long as is necessary for the purposes for which we originally collected it. We may retain certain information for legitimate business purposes, as required by law, or where necessary to preserve it in contemplation of litigation, legal proceedings or an investigation. The storage periods are determined on a case-by-case basis that depends on factors like the nature of the information, why it is collected and processed, relevant legal or operational retention needs, and legal obligations.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at: 

CITTABASE Solutions Pte. Ltd,
105 Cecil Street, #10-03
The Octagon
Singapore – 069534.

Email: privacy@cittabase.com